Lead Management
- Tools
- Lead Management
Work smarter with every lead.
Quickly identify buyers, sellers and co-brokers who are shortlisting and making enquiries, with “Hot” and “Warm” labels indicating their level of search activity.
Craft the perfect first impression with search insights on price range, location and property type, helping you address every lead’s exact needs.
Manage all your enquiries in one central dashboard. Use custom labels to prioritise follow-ups and download lead lists to work faster and never miss an opportunity.
What Agents Say
The ‘Hot’ and ‘Warm’ statuses are incredibly useful. Seeing how many times a buyer has contacted helps me prioritize my time effectively and categorize leads instantly, making a huge difference.
I realized that every little piece of information helps us make better judgments, and that translates into more confidence when dealing with buyers or tenants.
The filters are incredibly useful; they allow me to truly focus on what matters most in that exact moment. With so many different inquiries coming in, Lead Management helps me easily organize and prioritize specific groups of leads.
Over 10,000 agents actively manage their leads here each month
Frequently Asked Questions
Can I still use WhatsApp as usual?
Absolutely! Lead Management works with your existing WhatsApp workflow. You’ll still reply just like you always do, but now you’ll have valuable context about the lead in your dashboard before you reach out.
What do "Hot" and "Warm" mean?
These tags indicate how active an enquirer is on PropertyGuru, helping you prioritize. “Hot” means they’re very active, while “Warm” means they’re somewhat active. We determine this by analyzing their recent visits and inquiries.
Why don't some leads have a "Hot" or "Warm" tag?
If an enquirer hasn’t been active recently or there isn’t enough information, a lead score won’t be displayed. However, you’ll still receive all the full enquiry details to help you follow up effectively.
Didnʼt find what youʼre looking for? Get more answers in our Help Center.
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